OKINPULU CONTACT
Email: okinpulu@gmail.com
Instagram: @okinpulu

GENERAL CONTACT
Email: maengocube@gmail.com
Instagram: @maengomart

Shipping FAQ

How long will take it take to process my order?

Please wait at least 2 - 3 days for me to process you order.

What shipping service do you use?

I use United States Postal Service and First-Class Mail.

How much is shipping?

USA Domestic (Shipping Time: 2-5 Business Days)

  • Tracked Mail: $4.50 ~ $10+

Worldwide (Shipping Time: 2-5 Weeks)

  • Tracked Mail: $12.50 ~ $36.50+*

*Outside of the USA, the tracking info and accuracy depends on your country’s mailing service. I have no control of where your order is once I have shipped you order.

Do you ship to the UK or Europe?

For UK/Europe, all orders will be held at customs until VAT is cleared. You are responsible for paying the custom charges. If any order is returned back to me, you will need to pay a new shipping fee.

Can I cancel or change my order?

Please contact me within the first 24 hours. Otherwise, all sales are final.

What happens if my package was returned back?

If you would like to re-ship, you will be responsible for the new postage costs. If you ask to not re-ship, I will refund the items minus the shipping fee.

What happens if my order did not make it to me?

:C I’m sorry. After I send the shipping confirmation, there is nothing I can do once I mail your order. I am unable to refund or offer replacements. Please contact me on Instagram or through email.

How to Use Discount Code?

  • At checkout, click USA or World Wide TRACKED Shipping.

  • Then input free shipping discount code during the payment section.